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WordPress Maintenance for UK Businesses

WordPress maintenance that keeps essential website work under control

Updates, backups, monitoring and technical fixes should not depend on someone remembering them after a problem appears. We provide ongoing WordPress maintenance for businesses that need a clearer support route and a more reliable website.

Discuss Website MaintenanceView Maintenance Packages
Packages from
£300
Included hours from
2
Package meetings
Monthly
WordPress admin dashboard after maintenance, with core, plugins and themes up to date and site health reporting no critical issues.

Proof to add before launch

Relevant client review — pendingResponse terms — pendingReal maintenance result — pending

Maintenance control room

Show the work that normally happens quietly.

Uptime monitoring, update logs and a monthly report you can actually read — the ongoing care that keeps a site reliable.

Uptime and fault alerts
Updates and backup checks
Monthly work summary
Maintenance control room dashboard showing uptime, active alerts, pending WordPress updates and site health across a portfolio of sites.
WordPress admin dashboard before maintenance, showing pending core and plugin updates and a site health warning.
Packages

Maintenance packages with clear published allowances

Three packages across sixteen comparison points. Billing and contract terms still to be confirmed are marked.

No package has been labelled as recommended. The right option depends on the website, request volume and whether larger development work is already needed.

Essential cover

Maintenance Seed

£300

A smaller WordPress site needing core maintenance and a limited monthly work allowance.

Time and account support

Included hours*
2
Contract length (months)
3
Account manager
Included
Meetings
Monthly
Content changes and fixes (hours)
0
Onboarding
24 hours

WordPress maintenance

Initial website audit
Included
WordPress software updates
Included
WordPress plugin updates
Included
Cloud backups (weekly)
Included
Uptime monitoring
Included

Checks and guidance

Maintenance report
Included
Test enquiry forms (monthly)
Not included
Reporting
Included
Conversion optimisation
Not included
Consultancy
Not included
Discuss this package

Ongoing support

Maintenance Shoot

£400

A business website needing more maintenance time plus monthly form checks.

Time and account support

Included hours*
4
Contract length (months)
6
Account manager
Included
Meetings
Monthly
Content changes and fixes (hours)
2
Onboarding
24 hours

WordPress maintenance

Initial website audit
Included
WordPress software updates
Included
WordPress plugin updates
Included
Cloud backups (weekly)
Included
Uptime monitoring
Included

Checks and guidance

Maintenance report
Included
Test enquiry forms (monthly)
Included
Reporting
Included
Conversion optimisation
Not included
Consultancy
Not included
Discuss this package

Broader assistance

Maintenance Sapling

£500

A more active website needing the largest published allowance, consultancy and conversion support.

Time and account support

Included hours*
6
Contract length (months)
6
Account manager
Included
Meetings
Monthly
Content changes and fixes (hours)
4
Onboarding
24 hours

WordPress maintenance

Initial website audit
Included
WordPress software updates
Included
WordPress plugin updates
Included
Cloud backups (weekly)
Included
Uptime monitoring
Included

Checks and guidance

Maintenance report
Included
Test enquiry forms (monthly)
Included
Reporting
Included
Conversion optimisation
Included
Consultancy
Included
Discuss this package
  • Current published maintenance package values are £300, £400 and £500.
  • Each package includes one monthly consultation. Bespoke packages and ad-hoc access to an account manager are available subject to scope.
  • An initial 30-minute consultation is used to recommend the most suitable package.
  • Both fixed contract lengths and a rolling monthly agreement are referenced. Confirm which term applies to each package before publication.
  • *Confirm whether included hours reset monthly, how unused time is treated, whether prices are monthly, and whether VAT is included. Advertising spend is excluded.
Problems

WordPress problems rarely arrive at a convenient time

The old page lists more than twenty individual errors. Grouping them by likely area makes it easier to recognise the problem without pretending every fault has the same fix.

A maintenance plan reduces avoidable risk, but every inherited or urgent issue still needs proper diagnosis.

01

Server and database errors

Internal server errors, database connection failures and blank screens.

02

Theme and plugin problems

Broken layouts, update conflicts, WooCommerce issues and unresponsive functionality.

03

Login and redirect loops

Admin lockouts, repeated logouts, redirect errors and posts returning 404 pages.

04

SSL and security warnings

Certificate problems, mixed content, forbidden errors and malware warnings.

05

Media and file failures

Image upload problems, missing temporary folders and files failing to write to disk.

06

Email and publishing faults

Forms not sending, scheduled posts being missed and RSS feed errors.

07

Performance limits

Slow pages, memory exhaustion and maximum execution-time errors.

08

Unexpected WordPress faults

Syntax errors, editor problems and issues that need careful investigation before a fix.

Monthly rhythm

A repeatable maintenance cycle

The initial review creates a baseline. From there, routine work follows the same clear sequence each month.

Start with an audit

  1. Access and audit

    Confirm ownership, collect access securely and review the current WordPress, hosting and plugin setup.

  2. Baseline and backup

    Record the starting position and make sure an agreed recovery copy exists before routine changes.

  3. Maintenance window

    Apply the updates, content fixes and approved tasks included in the package allowance.

  4. Checks and monitoring

    Test important pages and forms, review availability and look for issues created by recent changes.

  5. Report and monthly call

    Summarise completed work, flag risks and agree what needs attention next.

Care

Maintenance covering routine care, monitoring and practical support

The service range includes issue investigation, performance, software updates, security checks, backups, uptime monitoring and a monthly support rhythm.

When something is already wrong

WordPress Issue Resolution

Investigate and fix agreed WordPress problems, with the likely cause and scope explained before wider work begins.

  • Initial triage and reproduction
  • A practical fix or recommended route
  • Clear notice when work is outside the package
02

Website Performance

Review slow pages, oversized assets, plugin load and technical constraints that may be affecting the experience.

03

Core, Theme & Plugin Updates

Apply routine WordPress software updates with a backup and sensible checks around the change.

04

Security & Malware Checks

Monitor for obvious risks, investigate warnings and scope any clean-up or hardening work that is required.

05

File & Database Backups

Maintain scheduled copies of the website files and database so a recovery route exists when something goes wrong.

06

Theme & Plugin Support

Help with existing theme or plugin behaviour, conflicts and functionality changes within the agreed allowance.

07

Uptime Monitoring

Monitor site availability so outages can be identified and escalated according to the confirmed support terms.

08

Monthly Assistance Call

Review completed maintenance, outstanding concerns and sensible next actions with the client each month.

09

Ongoing Support Route

Give the client a clear contact route for maintenance questions, planned requests and technical concerns.

Proof

Client work

Show the problem, the maintenance work and the verified outcome

Every maintenance case study covers the same ground: what was breaking, what routine we introduced, what was fixed, and how the client experienced the support.

  • Original website problem
  • Maintenance scope and package
  • Work completed and reporting rhythm
  • Verified result and client comment
View case studies
WordPress maintenance case study — pending
Verified result — pendingClient testimonial — pending

Trust signals

24/7 support & monitoring terms — pendingTwo-hour response terms — pendingSecurity guarantee terms — pending30-day warranty terms — pending
Fit

For businesses that need WordPress to stay dependable

Maintenance works best when the site matters to the business, access is available and routine care is separated from larger development projects.

A good fit

  • UK businesses relying on WordPress for enquiries, sales or customer information
  • Teams that want routine updates and backups handled consistently
  • Websites that need a named route for technical questions and fixes
  • Businesses that have inherited a site built by another developer
  • WooCommerce or service websites where downtime creates a commercial problem
  • Clients that want maintenance connected with development, SEO or paid campaigns

Needs a different first step

  • Emergency recovery work requested without access or an initial review
  • Businesses expecting maintenance alone to guarantee rankings or sales
  • Sites running unsupported software that cannot be updated safely without a wider rebuild
  • Requests for unlimited development inside a fixed maintenance allowance
  • Projects where ownership or permission to access the website is unclear
Why OMH

WordPress maintenance connected to development and marketing

Routine website care is more useful when the team can recognise when a problem needs development, conversion work, SEO input or a wider rebuild.

Routine care is scheduled

Updates, backups and checks have an agreed place instead of waiting for a fault to become urgent.

A named support route

The client knows where to send a request and who is responsible for keeping it moving.

Published allowances stay visible

The comparison shows the included hours and content-fix allowance before a package is discussed.

Development is available when needed

Larger fixes can be assessed by the same wider team instead of being forced into routine maintenance.

Marketing context is not ignored

Forms, conversion points, SEO work and campaign landing pages can be considered during maintenance.

Risks are explained plainly

Unsupported software, access problems and work outside the package are raised rather than hidden.

Related case studies

Maintenance inside a connected marketing programme

The car-showroom source describes maintenance alongside SEO, paid media and conversion work, with its result claims retained for verification.

View all case studies
Customer reviews

Published customer reviews

What customers said about working with OMH.

These eight reviews were published on the original OMH service pages. They are customer comments, not evidence of a guaranteed result.

01 / 08

Great to work with a company that aren’t so pushy on the sales front. Thanks for your help. Look forward to working with you again on the next project.

Kiera Taylor-Elton

Review published on the original OMH service pages

Related services

Move from routine care to the right wider service

Maintenance keeps agreed WordPress work under control. Larger rebuilds, paid campaigns and ecommerce projects need their own scope, explained on these related pages.

01

WordPress Development

Plan a larger rebuild, new page structure or functionality that sits outside routine maintenance.

03

Shopify Development

Explore a dedicated ecommerce build when the requirement is better suited to Shopify.

FAQ

Questions before you choose a maintenance package

Ask for written confirmation of response coverage, billing, VAT, contract length and warranty terms before signing.

020 3489 3934

What does WordPress maintenance include?
Published inclusions vary by package and cover an initial audit, updates, weekly cloud backups, uptime monitoring, reporting, monthly meetings and an agreed work allowance. Use the comparison for the exact differences.
Can you fix a WordPress site built by another developer?
Yes, after the current setup, access, hosting, theme and plugins have been reviewed. Some inherited problems may need separate development work rather than routine maintenance time.
Can you investigate CSS, theme or plugin problems?
Yes. Send the website URL and a clear description of the problem. The team can investigate whether the cause is CSS, a theme, a plugin or another part of the setup.
What access do you need before starting?
WordPress administrator access is normally required. Hosting, domain or other platform access may also be needed depending on the task. Credentials should only be shared through the approved secure process.
Are backups, security and monitoring included?
All three published packages show weekly cloud backups, uptime monitoring and routine WordPress updates. Any additional security, malware removal, recovery or response-time commitment must be confirmed in the scope.
Can you also help with SEO or a new website?
Yes. We also provide WordPress development, SEO and Google Ads management. Those services are scoped separately from the maintenance allowance.
Do you manage hosting and domain renewals?
Hosting and domain support can be provided, but the exact offer and charges should be confirmed during the consultation.
Is there a warranty or money-back guarantee?
Both a 30-day warranty and a money-back guarantee are referenced. The written coverage, exclusions and claim process must be confirmed before either promise is published as a package term.

Need a clearer plan for WordPress maintenance?

Tell us what the website does, what has been going wrong and what support you need each month. We will review the setup and recommend a practical next step.

Discuss Website MaintenanceSend a Website Brief

020 3489 3934support@onlinemarketinghelp.co.uk

What happens next

  1. Your website and request are reviewed by a real person.
  2. We discuss access, current problems and the appropriate level of cover.
  3. You receive a recommendation on audit, repair work or a maintenance package.